Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit Host On Demand (the “Site”).
Protecting your personal data and information is extremely important to us.
The purpose of this privacy policy is to provide you with the information regarding the way we process your personal data and information.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
We use cookies, web beacons, and other storage technologies from third-party partners such as Google and Facebook for measurement services, better targeting ads, and for marketing purposes. This takes place from the Site and when you download or install an Host on Demand App. These cookies, web beacons, and other storage technologies allow us to display Host on Demand promotional material to you on other sites you visit across the Internet. Host on Demand may also share information about your behaviour on the Site with third parties (including operators of third-party websites and/or social networking sites) in order to show you targeted advertisements and other content that has been customized for you. We also use cookies to facilitate the Host on Demand Targeted Ads Program. In this Program, we use cookies to determine which ads users have seen, and how many times users have seen a particular ad.
Your Preferences & User Experience
Host on Demand and its affiliates use cookies to gather certain information about users, such as browser type, server, language preference, and country setting. We may use cookies to maintain your logged in state when you visit our Site repeatedly. We may also use your IP address to determine your geographic location at city or postal code level in order to provide you with the most relevant search results.
Provide Measurement Services and Better Targeted Ads, & Marketing
We use cookies, web beacons, and other storage technologies from third-party partners such as Google for measurement services, better targeting ads, and for marketing purposes. This takes place from the Site. These cookies, web beacons, and other storage technologies allow us to display Host on Demand promotional material to you on other sites you visit across the Internet. Host on Demand may also share information about your behaviour on the Site with third parties (including operators of third-party websites) in order to show you targeted advertisements and other content that has been customized for you. We also use cookies to facilitate the Host on Demand Targeted Ads Program. In this Program, we use cookies to determine which ads users have seen, and how many times users have seen a particular ad. You have a right to object to the legitimate interest use of your Personal Data for the purposes of marketing. To opt out of the collection and use of information for ad targeting, or to avail of any other rights, please feel free to exercise your rights.
Referral Tracking
We use cookies to associate user activity with the third party website that referred the user to our Site, or to associate user activity that Host on Demand referred to a third party website. Some of these third party websites are partner websites that receive credit for the activity of users they refer to our Site, or give Host on Demand credit for the activity of users referred to such third party websites. We do not share any personal information or information about individual user activities with these partner entities. We also use cookies to associate user activity with the email campaign we run through Active Campaign that referred the user to our Site.
Security Purposes
We use cookies to limit certain types of cyber attacks.
Testing, Usability, and Performance Improvement Purposes
We use cookies to ensure users receive a consistent user experience while we conduct A/B testing on certain aspects of our Site. We also use cookies to improve the performance and reliability of our Site.
Fraud/Spam prevention
We use cookies during fraud reviews and investigations.
Managing cookies in your browser
Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. You can easily delete and manage any cookies that have been installed in the cookie folder of your browser by following the instructions provided by your particular browser manufacturer.
- Google Chrome
- Internet Explorer
- Mozilla Firefox
- Safari (Desktop)
- Safari (Mobile)
- Android Browser
- Opera
- Opera Mobile
If your browser is not listed here, consult the documentation that your particular browser manufacturer provides. You may also consult your mobile device documentation for information on how to disable cookies on your mobile device. If you disable all cookies, you may not be able to take advantage of all the features of this Site. Please note that if you have not cleared your cookies or cache, the contents of which may affect autofill functions on the Host on Demand site and you are responsible for any such actions.
To opt-out of the collection and use of information for ad targeting please feel free to exercise your rights.
Host on Demand uses the AdWords and Remarketing Lists features of Google Analytics for Display Advertisers. Host on Demand and Google use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our Site. This means that vendors including Google will display Host on Demand promotional material on other sites you visit across the Internet.
You may opt-out of Google Analytics for Display Advertisers including AdWords and opt-out of customized Google Display Network ads by visiting the Google Ads Preferences Manager. To provide website visitors more choice on how their data is collected by Google Analytics, Google has developed an Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on, to enable you to opt-out of Google’s programs. To opt-out of the collection and use of information for ad targeting please feel free to exercise your rights as detailed in section 10 of our Privacy Policy, or alternatively contact Host on Demand as detailed in section 12 of our Privacy Policy.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
Personal data: Services
While using our website premierhosts.ca we may ask you to supply us with personal data that concern you in order to use our services (hereafter referred to as “Services”).
The term “personal data” refers to all the data that makes it possible for us to identify you as an individual.
During our activities and via the services we offer, we may gather some information concerning our customers and partners:
Website visitor (A) : IP address, visited pages logs
Lead sign up (B): (A) + last name, first name, phone number, email address, information concerning your accommodation (address, surface, photos, number of bedrooms, number of bathrooms)
Host sign up (C): (B) home address, phone number, email address, proof of identity, bank account details, detailed information about your home, data concerning your transactions (bookings, payments, invoices…)
Service provider sign up (D): (A) + last name, first name, phone number, email address, reference letter, resume, cover letter, proof of identity, bank account details
Guest making a booking on a platform (ex: Airbnb): last name, first name, phone number, email address, language, country, information about the booking + (A) if they connect on our dedicated guest website
Employee: (D) + any information needed for legal reasons
Personal Data: Lawful Request
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”).
You can opt-out of targeted advertising by:
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
DATA RETENTION
We will maintain your Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@hostondemand.ca or by mail using the details provided below:
Office Inc Address 54 Cedar Pointe Dr unit 1207, Barrie, ON L4N 5R7
